Mean Well UHP-500-5 Power Supply
5V 80A · 400W at 5V, not 500W · fanless slim 232 × 81 × 31mm · 90% efficient · active PFC
A 400W 5V supply in a fanless 31mm case — and the first in this family whose DC OK output is a 30Vdc / 1A relay contact rather than a 10mA signal, so it can switch a load directly — supplied by Excelled Display, LED display manufacturer and component supplier for global B2B integrators.

Mean Well UHP-500-5 Power Supply at a Glance
What is it? The UHP-500-5 is the 5V model in the MEAN WELL UHP-500 series of slim type enclosed power supplies with active PFC. It delivers a regulated 5V DC output at up to 80A from a fanless case measuring 232 × 81 × 31mm and weighing 0.905kg.
How much power does it deliver? 400W — not the 500W the name suggests. 5V × 80A = 400W. The gap is 100W, or 20%, which makes this the largest name-to-rating shortfall in the whole slim range. The 500W belongs to the 12V model and above, where the outputs run from 500.4W to 501.6W.
How efficient is it? 90% typical at 5V. The series runs from 89% at 4.2V up to 95% at 36V and above, so the 5V model again sits at the low end — but at 90% it matches the UHP-350-5 and delivers 100W more from a case only 19mm longer. At full load roughly 40W becomes heat.
Is there a catch to the fanless design? Yes, and this series adds a twist. As with the UHP-200 and UHP-350, the unit must be installed onto an aluminium plate — or a cabinet acting as the same — on the bottom, with a suggested plate of 450 × 450mm, an even smooth surface (or thermal grease), mounted at the centre. What is different here is that the 4.2V and 5V models sit on their own lowest derating line even when the plate is fitted, not only on the without-plate curve. That is dealt with in full below.
What does it take in? A 90–264VAC input, or 127–370VDC, at 47–63Hz, with a power factor above 0.95 at 230VAC — the highest of the UHP slim models. Full-range input means no 115/230V selector switch. Cold-start inrush is 30A/115VAC and 60A/230VAC.
What optional functions does it offer? A DC OK relay contact rated 30Vdc / 1A — three thousand times the current rating of the UHP-200’s and UHP-350’s 10mA signal, and able to drive an indicator or a relay coil directly — plus a redundant function on the UHP-500R variant, which allows two units in parallel so that if one fails the other is automatically enabled.
What is it used for? The datasheet’s own application list names industrial automation machinery, industrial control systems, mechanical and electrical equipment, electronic instruments and apparatus, LED display application, and power source equipment for PoE on the 55V model. Configuration, MOQ and pricing from our sales team.

The UHP-500 Series: Eight Voltages and the 100W the Name Does Not Deliver
The UHP-500 series covers eight voltages, starting at 4.2V — there is no 3.3V model in this range, unlike the UHP-200 and UHP-350. The two lowest share an 80A current ceiling, and neither reaches the 500W the family is named for.
| Model | Output voltage | Rated current | Rated power | Efficiency (typ.) |
|---|---|---|---|---|
| UHP-500-4.2 | 4.2V | 80A | 336W | 89% |
| UHP-500-5 | 5V | 80A | 400W | 90% |
| UHP-500-12 | 12V | 41.7A | 500.4W | 94% |
| UHP-500-15 | 15V | 33.4A | 501W | 94% |
| UHP-500-24 | 24V | 20.9A | 501.6W | 94.5% |
| UHP-500-36 | 36V | 13.9A | 500.4W | 95% |
| UHP-500-48 | 48V | 10.45A | 501.6W | 95% |
| UHP-500-55 | 55V | 8.9A | 500W | 95% |
Efficiency follows the same shape as the smaller series. At 5V the supply is 90% efficient, against 89% at 4.2V and 95% at 36V and above. Low voltage at high current is the hardest conversion to do efficiently, and at 80A the effect is at its largest in this range — which is why this model dissipates around 40W at full load and why the mounting plate carries so much of the thermal design.
UHP-500-5 Specifications: Datasheet Parameters for the 5V 80A Model
Transcribed from the MEAN WELL UHP-500 specification sheet (UHP-500-SPEC, revision dated 2025-08-01) for the 5V model. Unless stated otherwise, readings are taken at 230VAC input, rated load and 25°C ambient.
| Parameter | UHP-500-5 specification |
|---|---|
| DC output voltage | 5V, adjustable 4.5 ∼ 5.5V via SVR |
| Rated current | 80A |
| Rated power | 400W (the series name refers to the 12V-and-above models) |
| Ripple & noise (max.) | 200mVp-p at 20MHz bandwidth, the same figure as the UHP-350-5 despite the higher current |
| Voltage tolerance | ±2.0% (includes set-up tolerance, line regulation and load regulation) |
| Line regulation | ±0.5% |
| Load regulation | ±1.0% from 0% to 100% rated load |
| Set-up / rise time | 1000ms, 50ms/230VAC; 1000ms, 50ms/115VAC at full load — half the set-up time of the UHP-200 and UHP-350 |
| Hold-up time (typ.) | 12ms at 230VAC and 12ms at 115VAC, full load |
| Input voltage range | 90 ∼ 264VAC, no selector switch; 127 ∼ 370VDC |
| Input frequency | 47 ∼ 63Hz |
| Power factor (typ.) | PF > 0.95 / 230VAC, PF > 0.98 / 115VAC at full load — the highest of the UHP slim models |
| Efficiency (typ.) | 90% at 5V; the series spans 89% at 4.2V to 95% at 36V and above |
| AC current (typ.) | The datasheet prints a single figure for the series, 4.85A/115VAC and 2.6A/230VAC, without attributing it to individual models. Treat it as a series-level figure; we will confirm the 5V model’s own value against the current revision on request |
| Inrush current (typ.) | Cold start 30A/115VAC, 60A/230VAC — the same as the UHP-350-5 despite the extra 100W |
| Leakage current | <0.75mA / 240VAC |
| Overload protection | 110 ∼ 140% rated output power; hiccup mode, recovers automatically once the fault is removed |
| Over-voltage protection | 5.75 ∼ 6.75V on the 5V model; shuts down the output, re-power required to recover |
| Over-temperature protection | Shuts down output, recovers automatically once temperature falls |
| Cooling | Fanless — free air convection. Requires an aluminium mounting plate; see the installation section |
| DC OK signal | Optional RELAY CONTACT, rated 30Vdc / 1A resistive load. Contact closes when the supply turns on (DC ok), opens when it turns off (DC fail) |
| Redundant function | Optional (UHP-500R). Two units may be connected in parallel; if one fails the other is automatically enabled |
| Working temperature | −30 ∼ +70°C with derating (refer to the derating curves) |
| Working humidity | 20 ∼ 95% RH non-condensing |
| Storage | −40 ∼ +85°C, 10 ∼ 95% RH non-condensing |
| Temperature coefficient | ±0.03%/°C (0 ∼ 50°C) |
| Vibration | 10 ∼ 500Hz, 5G, 10 min per cycle, 60 min each along X, Y and Z axes |
| Withstand voltage | I/P–O/P 3.75KVAC; I/P–FG 2KVAC; O/P–FG 1.25KVAC |
| Isolation resistance | 100MΩ / 500VDC at 25°C, 70% RH |
| Dimensions (L×W×H) | 232 × 81 × 31mm (Case No. 233D), tolerance ±1mm |
| Weight / packing | 0.905kg per unit; 16pcs / 15.48kg / 0.82CUFT per carton |
| MTBF | 1264.1K hrs min. Telcordia SR-332 (Bellcore); 167.6K hrs min. MIL-HDBK-217F at 25°C |
| Warranty | 3 years (manufacturer’s stated warranty on the datasheet) |
The UHP-500-5 Aluminium Plate: 450 × 450mm, and a Derating Line of Its Own
The UHP-500 series carries the same installation requirement as the rest of the slim range, and the plate size does not grow beyond what the UHP-350 already asks for — but the derating curves are drawn differently, and that difference matters more than the plate size.
| Requirement | What the UHP-500 datasheet specifies |
|---|---|
| Mounting surface | An aluminium plate, or a cabinet acting as the same, on the bottom of the unit |
| Suggested plate size | 450 × 450mm — unchanged from the UHP-350 despite 100W more output |
| Surface condition | Must be even and smooth; or coated with thermal grease |
| Mounting position | The unit must be firmly mounted at the centre of the plate |
| Mounting hardware | M3 × 4 screws at four Ø4.2mm holes |
| Why it is required | The derating curve and static characteristics are defined on this basis — without it the published ratings do not apply |
The 4.2V and 5V models have their own lowest derating line — even with the plate fitted
This is the detail that separates the UHP-500 from the smaller series, and it is the one to read off the chart before locking a cabinet design.
- On the UHP-350, the with-plate curve is essentially one line for the low-voltage models, and the splitting into model groups happens on the without-plate curve.
- On the UHP-500, the split appears on both curves. The with-plate ambient-temperature chart is drawn with separate lines labelled 12V, 15V at the top, others in the middle and 4.2V, 5V at the bottom. The 5V model therefore derates from a lower starting point than the rest of the series even when the plate is correctly fitted.
- The without-plate chart carries seven labelled lines, including dedicated ones for 230VAC for 4.2V, 5V and 110VAC for 4.2V, 5V, plus separate lines for the 12V/15V group, the 55V model and the remainder. The 5V model’s position on that chart is the lowest group.
- The third curve is drawn against case temperature (Tcase), running across a 0–90°C axis, and the mechanical drawing marks a tc maximum case temperature point on the body so it can be measured on the installed unit.
UHP-500-5 Slim Fanless Format: 232 × 81 × 31mm and 0.905kg
The UHP-500-5 holds the 31mm height of the whole slim family while delivering 400W, so a supply at this output still fits a channel that an enclosed unit of comparable power would not. The growth against the UHP-350-5 is almost entirely in length and width.
| Dimension | UHP-500-5 | UHP-350-5 |
|---|---|---|
| Length | 232mm | 220mm |
| Width | 81mm | 62mm |
| Height | 31mm | 31mm |
| Weight | 0.905kg | 0.68kg |
| Output | 5V / 80A / 400W | 5V / 60A / 300W |
| Efficiency | 90% | 90% |
| Heat at full load | ≈40W | ≈30W |
| Case | Case No. 233D | Case No. 232C |
| Mounting holes | 4 × Ø4.2mm | 4 × Ø3.3mm |
| Units per carton | 16pcs / 15.48kg / 0.82CUFT | 16pcs / 11.88kg / 0.63CUFT |
| Required plate | 450 × 450mm | 450 × 450mm |
Where the extra 19mm of width comes from — and what it buys
- The width grows by 19mm and the height does not. For a cabinet where the constraint is vertical clearance or a shallow service void, that is the shape of growth you want. Where the constraint is channel width, it is the one you have to plan for.
- The larger mounting holes are a small but real detail. Ø4.2mm against Ø3.3mm means the same M3 screws but more tolerance, and a heavier 0.905kg unit hanging on the plate. Confirm the plate thickness and thread engagement at design stage.
- The side fins are the heat path. There is no fan and no vent path that air is driven through; heat leaves the body by conduction into the plate and by convection off the perforated cover and the side fins. That is why the plate is a rated component of the installation rather than a bracket.
- Nothing rotates, at 400W. In a fan-cooled supply of this output the fan would be running continuously and would be the first thing to fail. Here there is no bearing, no filter to clog and no acoustic noise in a working room — at the cost of a thermal design that has to be right the first time.

Note on that internal photograph: it is useful for understanding the general layout and the conduction path to the base, and we use it for that only. We do not read component makes or ratings off a photograph, because the components fitted can change between production batches without the model number changing. For anything that has to be exact, the datasheet and the batch serial number are the references.
UHP-500-5 DC OK Relay: 30Vdc / 1A, Not a 10mA Signal
This is the clearest functional difference between the UHP-500 and the smaller slim models, and it changes what you can connect to the status output.
| DC OK specification | UHP-500-5 | UHP-200-5 / UHP-350-5 |
|---|---|---|
| Output device | Relay contact | Optocoupler, collector-emitter |
| Contact rating (max.) | 30Vdc / 1A resistive | 15Vdc / 10mA resistive |
| Current capability | 1A | 0.01A |
| State on power-good | Contact closes (DC ok) | Optocoupler pin conducts |
| State on failure | Contact opens (DC fail) | Optocoupler pin open |
| Connector | CN1, JST B2B-PH-K-S (pins DC COM1, DC COM2) | CN10, JST B2B-PH-K-S (pins DC COM, DC OK +V) |
What a 1A contact rating actually changes
- You can drive a load directly. A 30Vdc / 1A contact will switch an indicator lamp, a small relay coil, a buzzer or a PLC input card without an interposing interface. At 10mA you cannot — the smaller models need a logic-level input and a separate driver for anything heavier.
- It is a dry contact, not a polarised output. The connector pins are labelled DC COM1 and DC COM2, which is the pair of a floating contact rather than a supply-and-signal pair. Wire it in series with your own monitoring circuit and its own supply, and read the state as open or closed.
- It behaves as a normally-open contact in the functional sense. The datasheet states that the contact closes when the supply turns on and opens when it fails — so with the supply off or failed the circuit is open, and it closes only on power-good.
- The rating is resistive load, and still has to be respected. 1A into a resistive load does not mean 1A into an inductive one. Switching a relay coil directly puts a back-EMF across the contact on release, so fit a flyback diode across the coil if you use one.
- Connector label differences matter at wiring time. This model uses CN1 with DC COM1 / DC COM2, where the smaller units use CN10 with DC COM / DC OK +V. Same physical JST B2B-PH-K-S housing, different pin naming — do not carry a wiring diagram from a UHP-350 across to a UHP-500 without re-reading it.
Redundant function — the UHP-500R parallel variant
The UHP-500R has a built-in redundant function and can be connected two units in parallel. The datasheet states that when one power supply cannot work, the other is automatically enabled, preventing a system crash and providing system reliability.
UHP-500-5 vs UHP-350-5: 100W More and a Faster Start
These two share their efficiency, their plate size, their inrush figure and their optional functions. The differences are output, size, timing and status-output capability.
| Parameter | UHP-500-5 | UHP-350-5 |
|---|---|---|
| Output | 5V / 80A | 5V / 60A |
| Rated power | 400W | 300W |
| Name-to-rating gap | 100W (20%) | 50W (14%) |
| Efficiency (typ.) | 90% | 90% |
| Waste heat at full load | ≈40W | ≈30W |
| Set-up time | 1000ms | 2000ms |
| Hold-up time | 12ms | 10ms |
| Power factor | PF > 0.95 | PF > 0.94 |
| Dimensions | 232×81×31mm | 220×62×31mm |
| Weight | 0.905kg | 0.68kg |
| Required plate | 450×450mm | 450×450mm |
| Derating with plate fitted | 5V on its own lowest line | Low-voltage group on the main line |
| DC OK rating | 30Vdc / 1A relay contact | 15Vdc / 10mA optocoupler |
| MTBF — Telcordia | 1264.1K hrs | 1791.2K hrs |
| MTBF — MIL-HDBK-217F | 167.6K hrs | 253.4K hrs |
| Inrush current | 30A/115VAC, 60A/230VAC | 30A/115VAC, 60A/230VAC |
| EN61558-1 / -2-16 | Approved | Approved |
How to choose between them in one line each
- Choose the UHP-500-5 when the 5V load needs more than 60A, when a single supply per section is preferred to splitting the bus, when you need to switch a real load from the status contact, or when the faster 1000ms set-up and 12ms hold-up help the cabinet’s power sequencing.
- Choose the UHP-350-5 when 300W covers the section, when the narrower 62mm width matters more than the extra output, when the higher MTBF figures are being quoted in a tender, or when the derating curve for the low-voltage models is the one you want to be reading rather than the 5V model’s own lowest line.
- Do not choose on the name. Neither model delivers its series number at 5V. The 350 gives 300W and the 500 gives 400W, and the gap widens as the family grows.
How Many LED Modules Can One UHP-500-5 Power?
No supplier can answer this without knowing your module. The count depends on the maximum power rating of your LED module from its own datasheet, the number of modules on the supply, and the thermal headroom you leave — which here depends on the derating line and the mounting plate as much as on the load.
- Start from the real rating. 400W at 5V, which is 80A — not 500W.
- Apply a load ceiling. A common planning rule in LED cabinet builds is to keep continuous load at or below about 80% of rated output — roughly 320W, or 64A, on a UHP-500-5. This is an engineering convention rather than a MEAN WELL figure; confirm it against your own project’s thermal and warranty conditions.
- Then apply the derating curve for the 5V model specifically. On this series the 4.2V and 5V models are on the lowest line even with the plate fitted, so the 80% figure is a starting point and not the final answer on a warm site.
- Divide by the module’s maximum power, taken from the module datasheet rather than a marketing page — full white is the condition a screen is commissioned under.
- Check the current path. 64A still has to leave through the terminal block and reach the modules. Confirm wire gauge, terminal rating and the number of feeds.
- Check the capacitance on the 5V rail. If the cabinet carries a large capacitor bank, raise it at quotation so the start-up behaviour can be confirmed against the 1000ms set-up figure.
Worked as an Illustrative Example — substitute your own module figures; these numbers are for the arithmetic only:
| Step | Illustrative calculation |
|---|---|
| Supply rating | 400W / 80A at 5V |
| Usable at 80% planning ceiling | 320W / 64A |
| Module maximum power (illustrative) | 25W per module |
| Modules per supply (320 ÷ 25) | 12 modules, with 20W of the usable budget unspent |
| Heat into the cabinet at that load | ≈32W at 90% efficiency — removed by the plate and cabinet airflow, not by a fan, and reduced further on a warm site by the derating curve |
For the control and signal side of the same cabinet, the LED control system collection covers how sending cards, receiving cards and processors are powered and wired alongside the supplies.
UHP-500-5 Wiring: TB1 AC Input, MEL-400-02P Output Blocks and CN1
The UHP-500-5 follows the slim family’s arrangement — one AC input block, two DC output blocks and a signal connector — with different terminal hardware and different signal pin labels from the smaller models.
| Block | Pin | Assignment | Practical note |
|---|---|---|---|
| TB1 — AC input | 1 | AC/L — live | Mains live input |
| 2 | AC/N — neutral | Mains neutral input | |
| 3 | Frame ground (FG) | Bond to the cabinet earth; do not omit | |
| TB2 / TB3 — DC output | 1, 2 | DC OUTPUT −V | Two terminals, shared negative rail |
| 3, 4 | DC OUTPUT +V | Two terminals, shared positive rail | |
| CN1 — DC OK | 1 | DC COM1 | One side of the relay contact |
| 2 | DC COM2 | Other side of the relay contact; 30Vdc / 1A max |
Terminal hardware, as specified on the datasheet: the AC input block is a DEGSON DG28C-B-03P with a maximum mounting torque of 5kgf-cm; the DC output terminals are MEL-400-02P — a different part from the TB-HTP-200-40A used on the UHP-200 and UHP-350 — with a maximum torque of 8kgf-cm. The DC OK connector is a JST B2B-PH-K-S or equivalent, mating with a JST PHR-2 housing and JST SPH-002T-P0.5S terminals. Tightening beyond the stated torque damages the block, and on an 80A output a loose terminal is a heat source.
One detail in the copy of the datasheet we hold: the third AC terminal’s label does not render legibly in our extract, though the block is a three-pin AC input with live and neutral at pins 1 and 2. We have seen the same gap in the extracted text for the UHP-200 and UHP-350 sheets, which suggests an artefact of the PDF text layer rather than a different pinout — but confirm the third terminal against the marking printed on the unit itself before wiring rather than taking our reading of it.

There is no input voltage switch to set
The UHP-500-5 is full-range 90–264VAC with no selector switch. Nothing to select and nothing to get wrong, and one part number covers both 120V and 230V sites. The static characteristic curve falls away below about 100VAC, so a site with a persistently low supply is worth checking against that curve before the specification is fixed.
Split the load across both output blocks
At 80A, use both +V and both −V terminals and keep the DC run to the first module as short as the cabinet allows. At this current the terminal contact resistance and local heating are the practical limits rather than the supply’s own regulation. This model, like the rest of the slim range, has no remote sense — the drop along the run is yours to manage with conductor size and multiple feeds, not the supply’s to correct.
Mount it on the plate before anything else
Sequence matters on this supply. The 450 × 450mm aluminium plate, or a cabinet surface of equivalent area, has to be in place before the unit is commissioned, because the rating depends on it. Mount at the centre of the plate with M3 × 4 screws, on a smooth even surface, with thermal grease if the finish is not bare and flat. Then leave the honeycomb perforated face and the side fins clear so convection can move air across the case.
The same wiring discipline applies to the control hardware inside the cabinet. Our guides to the MCTRL660 LED display controller and the Colorlight X2 LED video processor cover the signal side, and the Huidu HD-A5 LED display player covers standalone playback for screens that run without a PC.
UHP-500-5 Active PFC Architecture and Protection Loops
The UHP-500 datasheet includes an official block diagram, which is the clearest available evidence of how this supply is built and what protection it carries.
| Stage | What the block diagram shows |
|---|---|
| Input | EMI filter and rectifier, with frame ground (FG) brought out |
| PFC circuit | Active PFC stage — the source of the PF > 0.95 at 230VAC and the EN61000-3-2 harmonic compliance. Switching frequency 60KHz |
| Power switching | Primary switching stage, PWM frequency 65KHz ∼ 75KHz |
| Output | Rectifiers and filter producing the regulated +V / −V output at up to 80A |
| Detection & control | A detection circuit feeding a control block that supervises the whole chain |
| Protection loops | O.L.P. (overload), O.T.P. (over-temperature) and O.V.P. (over-voltage) are drawn as separate feedback loops into the control block |
| Optional functions | DC OK function and Redundant function are shown as built-in circuit blocks — which is why the parallel-redundant behaviour is a designed function rather than an improvised external arrangement |
Why the block diagram matters for specification
- Active PFC is visible, not just claimed. A passive design would show a large input inductor with no switching stage before the main converter. The diagram shows a distinct PFC circuit between the rectifier and the power switching stage, which is the architecture behind a power factor above 0.95 rather than the 0.6–0.7 of an uncorrected supply.
- The three protection loops are separate. OLP and OTP both self-recover; OVP requires a re-power. Seeing them drawn as distinct loops into one control block explains why the three behave differently in the field — the subject of the troubleshooting section below.
- The switching frequencies are lower than the smaller models. 60KHz PFC and 65–75KHz PWM here, against 65KHz and 70–90KHz on the UHP-350 and 100KHz and 90–110KHz on the UHP-200. If a screen shows periodic artefacts, knowing the actual frequencies in the supply fitted is the difference between guessing and measuring.
- The redundant function is drawn inside the supply. That is why the UHP-500R can be paralleled and a standard unit cannot, and why the datasheet’s rule about maximum load in parallel operation has to be respected rather than worked around.
UHP-500-5 Certifications: EN61558 Approved, Heavy Industry Immunity and the BIS Note
The UHP-500-5 matches the UHP-350-5’s safety listing, and adds one qualification on the Indian approval that has to be read rather than assumed.
| Item | Detail from the UHP-500 datasheet (revision dated 2025-08-01) |
|---|---|
| Safety standards | UL 62368-1, TUV BS EN/EN62368-1, BS EN/EN60335-1 (except 55V), BS EN/EN61558-1, BS EN/EN61558-2-16, GB 4943.1, BSMI CNS15598-1, BIS IS13252(Part1):2010/IEC 60950-1:2005 (see note 11), EAC TP TC 004 approved; design refers to AS/NZS 61558.1/2.16 and AS/NZS 62368.1 |
| Withstand voltage | I/P–O/P 3.75KVAC; I/P–FG 2KVAC; O/P–FG 1.25KVAC |
| EMC emission | Compliance to BS EN/EN55032, GB17625.1, GB/T 9254.1, Class B, BS EN/EN61000-3-2, -3, BSMI CNS15936, EAC TP TC 020 |
| EMC immunity | Compliance to BS EN/EN61000-4-2, 3, 4, 5, 6, 8, 11; BS EN/EN61000-6-2 (BS EN/EN50082-2), BS EN/EN55035, heavy industry level, EAC TP TC 020 |
| Isolation resistance | 100MΩ / 500VDC at 25°C, 70% RH |
| MTBF | 1264.1K hrs min. Telcordia SR-332 (Bellcore); 167.6K hrs min. MIL-HDBK-217F at 25°C |
The BIS note, stated plainly
EN61558 approved, and one emission standard that is absent
As on the UHP-350, BS EN/EN61558-1 and BS EN/EN61558-2-16 are listed among the approved safety standards — not merely as a design reference, which is how the UHP-200 sheet words it. If a tender requires EN61558 approval at 5V in the slim range, both the UHP-350-5 and this model answer it.
One difference is worth flagging for completeness: the UHP-350 sheet lists BS EN/EN55014 in its emission compliance, and the UHP-500 sheet does not. EN55014 is the household-appliance emission standard, consistent with the EN60335-1 appliance safety listing that both sheets carry. If a specification calls for EN55014 emission compliance specifically, the UHP-350-5 is the model that states it and this one is not — check before substituting one for the other on that basis alone.
Heavy industry immunity
The UHP-500-5 is tested to BS EN/EN61000-6-2 (BS EN/EN50082-2) at heavy industry level — the same classification as the rest of the slim range and a step above the light industry level of the RSP models. On a screen sharing a supply with welders, motors or switched inductive loads, that classification is the specification that predicts whether the image stays clean.
When the UHP-500-5 Is the Wrong Power Supply
A page that cannot tell you when not to buy something is a catalogue entry, not advice. The UHP-500-5 is the right answer for 400W of 5V in a space-constrained installation with a correctly sized plate, and clearly wrong in the following cases:
| Situation | Why the UHP-500-5 does not fit |
|---|---|
| Expecting 500W because of the model number | The 5V model delivers 400W at 80A — a 100W or 20% shortfall, the largest in the slim range. The 500W belongs to the 12V-and-above models. |
| A hot site or a poorly ventilated cabinet | The 4.2V and 5V models sit on the lowest derating line even with the plate fitted, so this model has less thermal margin than its own series-mates and than the UHP-350-5. On a hot site that can outweigh the extra 100W. |
| Where a 62mm-wide channel is all that is available | This model is 81mm wide against 62mm for the UHP-350-5. If channel width is the hard constraint, the narrower unit is the fit. |
| A tender that quotes MTBF from the smaller models | Telcordia MTBF falls across the family: 1791.2K hours on the UHP-350, 1264.1K here; MIL falls from 253.4K to 167.6K. Do not carry a figure across models. |
| A specification that requires EN55014 emission compliance | The UHP-350 sheet lists BS EN/EN55014; the UHP-500 sheet does not. Confirm the requirement against the correct model before substituting. |
| BIS marking is a hard requirement and the batch is unconfirmed | The datasheet’s own note 11 states that some models or factories may not have the BIS marking. Confirm with us at quotation stage rather than assuming. |
| Expecting 800W from two UHP-500R units in parallel | The datasheet states that in parallel operation the maximum load must not exceed the rated power of any one PSU. The pair gives 400W with a spare, not 800W. |
| Humid, coastal or condensation-prone site | The UHP-500 series does not list a conformal coating option. The RSP series does, as the -CC suffix on selected models. |
| Long DC runs expecting the supply to correct the drop | There is no remote sense on this model. At 5V and 80A the voltage drop along a long run is at its most punishing; manage it with conductor size or multiple feeds. |
| No PFC or harmonic requirement, and cost decides | PFC is much of what you are paying for. An LRS-600-5 gives 500W of 5V for less money where nothing in the specification demands PFC. |
Where the power supply is the wrong component to be choosing at all, the constraint is usually elsewhere in the system. On the indoor product side, pages such as the P3.91 rental LED display and the P2.5 indoor LED display set out the module-level specifications those decisions start from.
UHP-500-5 Troubleshooting: Plate Derating, Hiccup Mode and the DC OK Relay
On this supply the most common field problem is not a fault at all — it is a rating that no longer applies because the mounting condition or the derating line was read for the wrong model. Work through these in order.
The screen dims or the supply shuts down as the cabinet warms up
- Possible cause: insufficient heatsinking, or a cabinet designed against the wrong derating line. On this series the 4.2V and 5V models are on the lowest line of the with-plate chart, so a design validated against the middle others curve will be over-loaded.
- How to check: measure case temperature and cabinet ambient, then read the curve labelled for the 4.2V/5V group on the with-plate chart — and if no plate is fitted, the corresponding 5V line on the without-plate chart. The case temperature can be taken at the tc point marked on the mechanical drawing.
- Fix: fit the 450 × 450mm plate or a cabinet surface of equivalent area, mount at the centre, use thermal grease if the surface is not bare and smooth, and reduce the load to what the correct curve allows. This is the first thing to check on this model.
Output drops out and recovers on its own, repeatedly
- Possible cause: overload hiccup mode at 110–140% of rated power, or over-temperature protection. Both recover automatically, so both look identical from outside even though the block diagram shows them entering the control block on separate loops.
- How to check: measure DC current at full white, then case temperature and ambient. A clamp meter and a thermometer usually separate the two.
- Fix: if current exceeds the planning ceiling, split the load. If the unit is hot, fix the mounting and airflow — there is no fan in this supply to mask a marginal thermal design.
No output at all, and it stays off after a power cycle
- Possible cause: over-voltage protection has latched. OVP trips between 5.75V and 6.75V on the 5V model, shuts the output down and requires a re-power to recover — unlike overload and over-temperature, which self-recover.
- How to check: remove the load and re-power. If the output returns with no load connected, the trip was load-related rather than a supply failure.
- Fix: correct what drove the output above the OVP threshold — typically a load fault or a wiring error — before reconnecting.
The monitoring circuit never sees the DC OK contact close
- Possible cause: it is a dry contact and needs its own circuit. The connector pins are DC COM1 and DC COM2 — two sides of a floating relay contact, not a supply and a signal. A monitoring input expecting a voltage on one pin will read nothing.
- How to check: with the supply running, measure continuity across CN1 pins 1 and 2. Closed means power-good; open means fail or off.
- Fix: wire the contact in series with your own monitoring supply and input, within the 30Vdc / 1A resistive rating. If switching a relay coil directly, fit a flyback diode across the coil — 1A resistive does not mean 1A inductive.
The screen comes on faster or slower than the sequence logic expects
- Possible cause: nothing is faulty, but the timing differs from the smaller models. Set-up is 1000ms at both 230VAC and 115VAC with a 50ms rise on this model, against 2000ms/3000ms with an 80ms rise on the UHP-200 and UHP-350.
- How to check: measure the delay from mains applied to output stable and compare with 1000ms.
- Fix: if control logic was written around a 2000ms supply, adjust the sequence timing. Do not replace hardware to change a timing constant.
Screen brightness drops or pixels discolour at the far end of a run
- Possible cause: voltage drop along the DC path, not a supply fault. At 5V and up to 80A, cable resistance takes a proportionally large bite out of the delivered voltage — and this is the highest-current 5V model in the slim range, so the effect is at its largest here.
- How to check: measure voltage at the supply terminals and again at the input of the last module on the run. The difference is the drop.
- Fix: shorten the run, increase the conductor cross-section, or split the feed. Then trim the SVR adjustment so the module input reads its specified 5V under load — not so the supply terminal reads 5V. This model has no remote sense to correct the drop for you.
UHP-500-5 Datasheet and Series Documentation
The documents below are the manufacturer’s own files, hosted by MEAN WELL. They are the reference we work from, and the correct place to verify any specification quoted on this page — including the 450 × 450mm plate requirement and the derating lines for the 5V model.
| Document | What it covers |
|---|---|
| UHP-500 series datasheet (PDF) | Full specification table for all eight voltage models, the three derating curves, static characteristic, block diagram, DC OK relay contact table, mechanical drawing, terminal assignment and the installation section covering the aluminium plate |
| UHP-500 series product page | All voltage variants with their individual model datasheets, certificates and the DC OK and redundant function options |
| Installation manual | Manufacturer installation guidance for the UHP slim series |

MEAN WELL prints a serial number on each unit that can be traced on the manufacturer’s own website. That is the authoritative way to confirm a batch’s provenance, production date and BIS marking — more reliable than any listing photograph, including ours.
Mean Well UHP-500-5: Frequently Asked Questions
QHow many watts is the Mean Well UHP-500-5?
400W, not 500W. At 5V and 80A the output is 400W, a shortfall of 100W or 20% against the series number, which is the largest gap in the UHP slim range. The 500W rating belongs to the 12V-and-above models, where outputs run from 500.4W to 501.6W. The 4.2V model is capped by the same 80A ceiling and delivers 336W.
QDoes the UHP-500-5 need to be mounted on an aluminium plate?
Yes. The datasheet installation section states that to meet the derating curve and static characteristics, the UHP-500 series must be installed onto an aluminium plate, or a cabinet of the same size, on the bottom. The suggested plate is 450 by 450mm with an even smooth surface, and the unit must be mounted at the plate’s centre with M3 by 4 screws. A separate derating curve applies without the plate.
QDoes the UHP-500-5 have a fan?
No. It is cooled by free air convection through a honeycomb perforated case and side heat sink fins, with no fan and no moving parts. At 90% efficiency and 400W output roughly 40W becomes heat, and that heat leaves through the mounting plate and the case surfaces rather than being driven out by a fan.
QWhat is the efficiency of the UHP-500-5?
90% typical at the 5V output, measured at 230VAC input and rated load. The series runs from 89% at 4.2V up to 95% at 36V and above, so the 5V model sits at the low end. It matches the UHP-350-5 at 90% while delivering 100W more.
QWhat is the DC OK signal on the UHP-500?
It is an optional relay contact rated 30Vdc at 1A resistive load, brought out on connector CN1 with pins labelled DC COM1 and DC COM2. The contact closes when the supply turns on (DC ok) and opens when it turns off (DC fail). This is a much higher rating than the UHP-200 and UHP-350, whose DC OK is an optocoupler limited to 15Vdc at 10mA, so on this model the status contact can drive an indicator or relay coil directly.
QWhat is the difference between the UHP-500-5 and the UHP-350-5?
Output, size, timing and the status contact. The UHP-500-5 delivers 400W at 5V and 80A in a 232 by 81 by 31mm case weighing 0.905kg with a 30Vdc/1A DC OK relay contact, 1000ms set-up and 12ms hold-up. The UHP-350-5 delivers 300W at 5V and 60A in a 220 by 62 by 31mm case weighing 0.68kg with a 10mA optocoupler output, 2000ms set-up and 10ms hold-up. Both need a 450 by 450mm plate, both are 90% efficient at 5V, and both offer the redundant parallel option.
QCan two UHP-500R units be paralleled to get 800W?
No. The UHP-500R has a built-in redundant function allowing two units in parallel, but the datasheet states that in parallel operation the maximum load should not be greater than the rated power of any one PSU. Two units give 400W with a spare for redundancy, not 800W of capacity.
QWhy does the UHP-500-5 derate more than the other models in its series?
Because the datasheet draws the 4.2V and 5V models on their own lowest line, and on this series that applies to the with-plate ambient curve as well as the without-plate one. The with-plate chart is labelled 12V/15V at the top, others in the middle and 4.2V/5V at the bottom. So the 5V model has less thermal margin than its series-mates even when the plate is correctly fitted.
QDoes the UHP-500-5 need a 115V or 230V selector switch set?
No. It accepts a 90 to 264VAC input with no selector switch, and also accepts 127 to 370VDC. Power factor is above 0.95 at 230VAC and above 0.98 at 115VAC. Cold-start inrush current is 30A at 115VAC and 60A at 230VAC.
QHow do I wire the UHP-500-5?
TB1 is the AC input with live at pin 1 and neutral at pin 2. TB2 and TB3 are the DC output blocks: pins 1 and 2 are DC negative and pins 3 and 4 are DC positive, using MEL-400-02P terminals. CN1 carries the optional DC OK relay contact on pin 1 (DC COM1) and pin 2 (DC COM2). The output is adjustable between 4.5V and 5.5V using the SVR control.
QIs the UHP-500-5 approved to EN61558?
Yes. The UHP-500 datasheet lists BS EN/EN61558-1 and BS EN/EN61558-2-16 among the approved safety standards, alongside UL 62368-1, TUV BS EN/EN62368-1, BS EN/EN60335-1, GB 4943.1, BSMI CNS15598-1 and EAC TP TC 004. Note that unlike the UHP-350 sheet, the UHP-500 sheet does not list BS EN/EN55014 emission compliance.
QWhat is the MTBF of the UHP-500-5?
1264.1K hours minimum on Telcordia SR-332 (Bellcore), and 167.6K hours minimum on MIL-HDBK-217F at 25 degrees Celsius. Both figures are lower than the UHP-350-5 at 1791.2K and 253.4K, which reflects the higher output from a similar envelope. MTBF is a calculated prediction rather than a measured service life and should not be carried across models.
Excelled Display supplies MEAN WELL power supplies alongside the modules, cabinets and control hardware they run with, so the thermal path, the mounting condition and the screen specification are confirmed together rather than in isolation. For the rest of the chain, see the LED control system collection, the outdoor LED display range and the LED display manufacturing process behind them.
Related reading: Mean Well UHP-350-5 power supply · Mean Well UHP-200-5 power supply · Mean Well RSP-500-5 power supply · Mean Well LRS-600-5 power supply · MCTRL660 LED display controller